Tech support related to WordPress, servers, cpanel, AWS. We’re a small company working efficiently to support our customers.
We help fixing errors like 403, 503 and other similar errors; crash because of plugins; speed up & website opimization; plugins setup; updates & minor fixes; migrations to new hosting; backup & restore, developing website in elementor.
Setup & configuration of servers on EC2, SSL integration, S3 buckets, Route 53, Cloudfront (CDN), Lightsail, Performance Tuning, RDS (relational database services), etc.
Server installation & configuration, WHM/cpanel, cwp (centOS web panel), vcp (vesta control panel), webmin, and website maintenance, mail errors fixes, & other server related tech support
Hi my name is Amit, co-founder of ProWP Support. I’m the head of tech guy that’s going to support you, with our other small team.
Since 2016 we start doing the tech support globally, we just love to help others to fix & maintain our clients’ tech assets.
The best outcome is to see & receive testimonials from all our happy clients that have been with us until now.
Best Regards, Amit Joshi.
ProWP Support team
Amit is absolutely wonderful and really knows his stuff. He has raised the bar for what I expect from a tech support company. He is available when you need it and always makes sure the problem is solved and the Client is happy. I've added him to my team and so should you! A+++
Communication with this team is perfect. No English problems at all! And he knows his stuff! A++ Highly recommend.
A very pleasant and happy experience. A very nice and helpful guy with a complete knowledge about what he is doing.
You contact us explaining your problem in the form, we assess your problems and give you quotes. You review our proposal, if you agree then we send you the invoice and we can start from there.
The best way to do it is through our CRM system. Once you contact us, you’ll be registered to our CRM system automatically, and we will maintain all the projects, problems, ticketing system, payment, all history data through the system. You won’t lose track.
We’ll do our best right from the analysis of the problems and make sure to get the job done at no additional cost on you. If after that you’re not satisfied with the result, we’ll give your money back.
We reply within 6 – 12 hours, but mostly we reply in much less than that.
Right now from our experience since 2016, handling more than 1,000 customers across the globe, the most effective is through ticketing system. We are aware you won’t get instant reply like in live chat system but since in tech support industry we have to look in more detail (really technical) so deliver the result. We’ll maintain the time to be effective for our small team and deliver the best result quicker this way. In short we use CRM system to communicate. We’re planning to add live chat system in near future.
We just need a couple of hours!
No more than 1 working days since receiving your issue ticket.